Shipping policy
Order Processing
Saved Society orders are normally prepared within 1–2 business days after payment confirmation.
Business days exclude weekends and applicable public holidays.
During launches, limited drops or unusually high order volumes, processing may occasionally take longer. Where a material delay occurs, we will provide appropriate information to the customer.
Shipping Origin
Orders are fulfilled from:
Brest, France
Carrier
Saved Society intends to use FedEx as its primary shipping carrier.
A different carrier may be used where necessary or where another method is specifically shown at checkout.
France
France is Saved Society's primary launch market.
The final FedEx service names, customer-facing shipping rates and delivery estimates will be added once the client's FedEx account and packed weight/dimensions are confirmed.
Final entry before launch:
Standard Shipping: [RATE] — [ESTIMATE]
Express Shipping: [RATE] — [ESTIMATE]
European Union
Shipping to selected EU destinations may be activated as Saved Society expands.
Available destinations and rates will be shown at checkout.
United Kingdom, United States and Other International Destinations
Saved Society plans to expand shipping to selected international markets including:
United Kingdom, United States, French Guiana and Suriname.
Only destinations that are activated at checkout are currently available for ordering.
Customs, Duties and Import Taxes
Orders shipped outside the relevant customs territory may be subject to import VAT, customs duties, clearance charges or other taxes imposed by the destination country.
Unless checkout expressly states that duties and taxes are prepaid, such charges may be payable by the recipient.
The final DAP/DDP shipping model should be confirmed once the FedEx international account configuration is complete.
Delivery Estimates
Delivery estimates shown at checkout begin after the order has been dispatched.
They are estimates rather than guaranteed arrival dates unless expressly identified as guaranteed.
Saved Society remains subject to mandatory delivery obligations under applicable consumer law.
Tracking
When tracking is available, customers will receive shipment confirmation containing the carrier tracking information.
Incorrect Addresses
Customers are responsible for reviewing the shipping address entered during checkout.
If you notice an error, contact 1savedsociety@gmail.com immediately.
We will attempt to update the address before dispatch, but changes cannot be guaranteed after the shipment has entered the carrier network.
Lost or Delayed Parcels
If tracking shows an unusual delay or a parcel appears lost, contact:
We will investigate the shipment with the carrier and provide the remedy required under applicable law.
Damaged Parcels
If a package is visibly damaged or the contents are damaged in transit, please retain the packaging and contact us as soon as possible with the order number and relevant photographs.