Terms of sale

CONDITIONS GÉNÉRALES DE VENTE (CGV)

Last updated: 7-10-2026

These General Terms and Conditions of Sale (“Terms” or “CGV”) govern purchases made through shopsavedsociety.com from Saved Society.

They apply to all products offered for sale on the Saved Society online store, including current and future collections, apparel, accessories and other physical goods made available on the website.

1. Seller Information

The online store is operated by:

Trading Name: Saved Society
Legal Business Name: Dakan Shedy Baala — Entrepreneur individuel
Legal Form: Entrepreneur individuel / Sole Proprietorship
Business Address: 1 rue de Guyenne, chez Aboeka Jhonny, 29200 Brest, France
SIREN: 108573734
SIRET: 10857373400010
VAT Number / VAT Status: [Pending]
Email: 1savedsociety@gmail.com
Telephone: 0753643425

For the purposes of these Terms, “Saved Society”, “we”, “us” and “our” refer to the seller.

2. Scope of These Terms

These Terms apply to orders placed by consumers through shopsavedsociety.com.

They govern, among other things:

• product purchases
• pricing
• payment
• order acceptance
• product availability
• shipping and delivery
• cancellations
• returns and refunds
• exchanges
• statutory consumer guarantees
• customer obligations
• dispute resolution.

The Terms applicable to an order are those available on the website at the time the customer places the order.

Nothing in these Terms limits any mandatory rights granted to consumers under applicable law.

3. Products

Saved Society offers products that may include clothing, streetwear, accessories, limited capsule collections and other goods introduced by the brand in the future.

The essential characteristics of each product are provided on its respective product page and may include, where applicable:

• product description
• available sizes
• colorways
• material or fabric information
• fit
• included components
• product images
• care information
• availability
• price.

Customers are responsible for reviewing the product information before completing their purchase.

Product photographs and videos are intended to represent products as accurately as reasonably possible. However, minor differences in color, appearance, texture or presentation may occur due to lighting, photography, screen settings, manufacturing variations or other technical factors.

Such minor differences do not affect the customer's statutory rights where a product is actually non-conforming.

4. Limited Releases and Availability

Saved Society may release certain products in limited quantities or as part of limited capsule collections.

Products are offered subject to availability.

Placing a product in the shopping cart does not reserve it.

A product may become unavailable before checkout is completed.

Unless expressly indicated otherwise, Saved Society does not guarantee that sold-out products will be restocked.

If an ordered product becomes unavailable after an order has been placed, the customer will be informed and any amount collected for the unavailable product will be refunded as required.

5. Prices

The price applicable to a product is the price displayed on its product page at the time the customer places the order.

Prices are displayed in euros (€) for the primary French market unless another currency is made available through the store.

Product prices may change from time to time. A price change does not affect an order that has already been validly placed and accepted, except where permitted by law.

Any applicable delivery charges or other mandatory costs will be communicated before the customer confirms the order. French consumer rules require the consumer to be clearly informed of the price and additional costs before entering into the contract.

VAT

The following clause must be finalized once Saved Society receives confirmation from the DGFiP.

If Saved Society is VAT registered:

Prices displayed on the website include applicable VAT unless expressly stated otherwise.

If Saved Society benefits from the applicable VAT exemption regime:

VAT is not applicable in accordance with the applicable French VAT exemption rules.

Only the clause corresponding to the confirmed business tax status should remain in the final published CGV.

6. Promotional Offers and Discounts

Saved Society may occasionally offer promotions, discount codes, launch offers or other commercial incentives.

Unless otherwise specified:

• promotions apply only during the stated promotional period
• promotional codes cannot necessarily be combined
• discounts have no cash value
• promotions may be subject to product, territory or availability restrictions.

Any specific conditions attached to a promotion will be communicated at the time of the offer.

Promotional pricing will be presented in accordance with applicable consumer pricing rules.

7. Placing an Order

To place an order, the customer selects the desired product and any applicable options, such as:

• size
• color
• quantity
• other available product variants.

The customer then proceeds through checkout and provides the information necessary to complete the order.

Before confirming the purchase, the customer is given the opportunity to review the order, the selected products and the total price and to correct any errors. French distance-selling rules require online customers to be able to verify the details and total price before confirming an order. Service Public

By submitting the order, the customer confirms that:

• the information provided is accurate
• they are authorized to use the selected payment method
• they have reviewed the relevant product information
• they accept these Terms.

8. Order Confirmation

After an order is submitted, Saved Society will normally send an electronic order confirmation to the email address provided by the customer.

The confirmation will contain relevant information relating to the purchase.

An automated confirmation does not prevent Saved Society from cancelling or correcting an order where there is a legitimate reason, such as:

• payment failure
• suspected fraud
• obvious pricing or technical error
• stock discrepancy
• inability to deliver to the supplied address
• another lawful reason.

Where an order is cancelled after payment has been collected, the relevant amount will be refunded.

9. Payment

Customers may pay using the payment methods made available at checkout.

Depending on availability and customer location, these may include:

• credit or debit cards
• Shopify Payments
• Shop Pay
• Apple Pay
• PayPal
• other payment services activated by Saved Society.

The payment methods displayed at checkout are the methods currently available for that particular order.

Payment must be successfully authorized before the order is dispatched.

Saved Society does not require customers to provide payment credentials directly by email, message or social media.

10. Fraud and Order Verification

Saved Society reserves the right to conduct reasonable checks intended to prevent fraud, unauthorized payments or misuse of the online store.

Where additional verification is reasonably required, fulfillment may be temporarily delayed.

Saved Society may refuse or cancel an order where there are reasonable grounds to suspect fraudulent, unlawful or unauthorized activity, subject to applicable law.

11. Shipping Origin and Processing Time

Orders are fulfilled from Brest, France.

The normal order processing period is:

1–2 business days

Processing time refers to the period required to prepare an order before it is handed over to the carrier.

Business days generally exclude weekends and applicable public holidays.

Processing may take longer during:

• major releases
• limited drops
• exceptional order volumes
• public holidays
• circumstances outside Saved Society's reasonable control.

The customer will be informed where appropriate if a significant delay affects the order.

12. Shipping and Delivery

Saved Society may use FedEx and/or other shipping providers made available by the store.

Shipping methods, destinations, delivery estimates and applicable costs will be displayed during checkout where available.

The exact carrier used for a shipment may depend on:

• destination
• parcel size or weight
• service availability
• the shipping service selected.

The customer must provide a complete and accurate delivery address.

French ecommerce rules require sellers to communicate an expected delivery date or period and to respect applicable delivery obligations.

Further information is available in the separate Shipping & Delivery Policy.

13. International Orders

Saved Society may make products available to customers outside France.

The countries and regions currently available for delivery are those shown at checkout.

International availability may change as Saved Society expands.

Orders shipped outside the relevant customs territory may be subject to:

• import duties
• import VAT
• customs charges
• brokerage or clearance fees
• other charges imposed by the destination country.

Unless checkout expressly indicates that such amounts have been collected in advance by Saved Society, the recipient may be responsible for charges imposed upon import.

Customers are responsible for complying with applicable import restrictions in their destination country.

14. Delivery Delays

Delivery estimates provided by Saved Society or a carrier are estimates unless expressly stated to be guaranteed.

Events outside Saved Society's reasonable control may affect transit times, including:

• carrier disruption
• customs processing
• severe weather
• public holidays
• strikes
• transportation disruptions
• incorrect or incomplete delivery information.

This section does not remove any mandatory rights the customer has where goods are not delivered within the period required by law.

15. Right of Withdrawal

Consumers purchasing goods online generally benefit from a statutory 14-day right of withdrawal, subject to the exceptions provided by law.

For the sale of goods, the withdrawal period generally begins when the consumer, or a third party designated by the consumer other than the carrier, receives the goods.

The customer does not need to provide a reason for exercising the statutory right of withdrawal.

To notify Saved Society of a withdrawal, the customer can contact:

1savedsociety@gmail.com

The customer may also use the model withdrawal form provided on the website.

After communicating the decision to withdraw, the customer must return the goods within the legally applicable period.

16. Return Shipping Costs

For an eligible change-of-mind return, the customer is responsible for the direct cost of returning the goods where this has been communicated before purchase.

Where Saved Society has supplied:

• the wrong product
• a defective product
• a damaged product
• a product that does not conform to the contract

Saved Society will handle the appropriate return costs in accordance with applicable law.

17. Condition of Returned Products

Customers may inspect and handle products only to the extent reasonably necessary to establish their nature, characteristics and suitability.

Where reasonably possible, returned products should be:

• clean
• unworn beyond normal inspection or fitting
• unwashed
• returned with original tags
• free from avoidable stains, odors or damage
• accompanied by any packaging or accessories originally supplied.

A consumer may be responsible for diminished value resulting from handling beyond what is reasonably necessary to inspect the goods.

This section does not exclude statutory consumer rights.

18. Refunds

Eligible refunds will normally be made using the payment method originally used for the purchase unless another method is expressly agreed.

Where a valid statutory withdrawal is exercised, Saved Society will reimburse the amounts required under applicable law.

The refund may include the standard outbound delivery charge where legally required.

Where the customer selected a more expensive delivery method than Saved Society's standard delivery option, the additional delivery premium may not be refundable where permitted by law.

Saved Society may postpone reimbursement until:

• the returned goods are received
• the customer provides evidence that they have sent the goods back

whichever occurs first where permitted by law.

19. Exchanges

Saved Society may offer size or color exchanges subject to availability.

An exchange cannot be guaranteed, particularly for:

• limited releases
• discontinued products
• sold-out sizes
• sold-out colorways.

If the requested replacement is unavailable, the customer may instead receive the refund or other remedy to which they are entitled.

Detailed instructions are available in the Returns & Refunds Policy.

20. Products Excluded From Withdrawal

Certain products may be excluded from the statutory right of withdrawal where an exemption provided by law applies.

If Saved Society introduces a product for which the statutory right of withdrawal does not apply, this will be clearly communicated to the customer before the order is completed.

This approach keeps the CGV usable if the store later expands into additional product categories rather than assuming all future goods will have identical return treatment.

21. Damaged, Incorrect or Defective Products

Customers should contact Saved Society promptly where a product:

• arrives damaged
• is defective
• is different from the item ordered
• is incomplete
• does not conform to the contract.

Contact:

1savedsociety@gmail.com

Customers should provide the order number and appropriate information about the issue. Photographs may be requested where reasonably useful to assess damage or incorrect fulfillment.

Nothing in this procedure limits the customer's statutory guarantee rights.

22. Legal Guarantee of Conformity

Consumers benefit from the mandatory legal guarantee of conformity applicable under French consumer law.

This guarantee exists independently of Saved Society's voluntary return or exchange policy.

Where the conditions of the statutory guarantee are met, the customer may be entitled to the remedies provided by applicable law.

French ecommerce businesses are required to respect consumer product-conformity obligations.

23. Hidden Defects

Customers may also benefit from the statutory guarantee against hidden defects where the legal conditions are satisfied.

Any commercial return or exchange policy offered by Saved Society does not replace or limit these statutory protections.

24. Product Care and Customer Responsibility

Where care instructions are provided with or on a product, customers should follow them.

Saved Society cannot be responsible for damage resulting solely from improper:

• washing
• drying
• ironing
• storage
• alteration
• misuse
• failure to follow clearly communicated care instructions, except where mandatory consumer rights provide otherwise.

25. Intellectual Property

The Saved Society name and the content associated with the brand may be protected by intellectual-property rights.

This includes, where applicable:

• logos
• trademarks
• product graphics
• artwork
• photographs
• videos
• campaign concepts
• illustrations
• copy
• website design elements
• other original brand material.

Purchasing a Saved Society product does not transfer any intellectual-property rights to the customer.

Unauthorized reproduction, commercial use or distribution of Saved Society intellectual property is prohibited except where permitted by law or authorized in writing.

26. Personal Data

Personal data provided in connection with a purchase may be processed for purposes including:

• order processing
• payment
• fraud prevention
• delivery
• returns
• refunds
• customer service
• accounting
• compliance with legal obligations.

Further information is contained in Saved Society's Privacy Policy and Cookie Policy.

27. Customer Service

For questions concerning products, orders, shipping, returns or other store-related matters, customers may contact:

Saved Society
Email: 1savedsociety@gmail.com
Telephone: 0753643425

Customer support availability and response times may vary.

28. Force Majeure and Events Outside Our Control

Saved Society will not be responsible for failure or delay caused by circumstances outside its reasonable control to the extent recognized by applicable law.

Such events can include, where relevant:

• natural disasters
• major transportation disruption
• strikes
• government restrictions
• telecommunications failures
• severe carrier disruption
• other qualifying force-majeure circumstances.

This clause does not remove mandatory consumer rights.

29. Changes to These Terms

Saved Society may update these Terms from time to time to reflect:

• legal or regulatory changes;
• changes to the store;
• changes to payment or delivery systems;
• new products or product categories; or
• changes to business operations.

Any change will apply prospectively.

Orders already placed remain subject to the Terms applicable when the order was made, unless a change is required by law.

30. Consumer Mediation

Customers are encouraged to contact Saved Society directly first if they have a complaint:

1savedsociety@gmail.com

If a consumer dispute cannot be resolved directly, the customer may have access to the competent consumer mediator.

Consumer Mediator: [INSERT MEDIATOR NAME]
Address: [INSERT ADDRESS]
Website: [INSERT WEBSITE]

This information should be completed before launch once the business has selected/confirmed its consumer mediation service.

31. Governing Law

These Terms are governed by French law.

However, this choice of law does not deprive consumers located in another jurisdiction of mandatory consumer protections that apply to them under applicable law.

32. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

33. Entire Agreement

These Terms, together with the relevant:

• Product page
• Shipping & Delivery Policy
• Returns & Refunds Policy
• Privacy Policy
• Cookie Policy
• any additional conditions expressly presented before purchase,

form the contractual information governing the customer's online purchase from Saved Society.